Technical Specs

System Support

Carbonite Pro supports:

• Windows XP, Windows Vista, Windows 7
• Standard 32-bit and 64-bit versions of XP and Vista
• Windows Server 2003 & 2008*.
  * Because Windows Server configurations vary, our recommendation for Windows Server is to install a free Carbonite trial on your Windows Server machine, back up some data, and do a test restore of the files you've backed up to make sure Carbonite will work in your Windows Server environment.

Carbonite Pro does not support:

• Older versions of Windows (Windows 98, Windows 2000, and Windows ME)
• Linux operating systems.
• Mac

Remote File Access

Web access:

• Access backed up files from your web browser

NEW! iPhone app:

• Access backed up files from the Carbonite iPhone app. Available for download here

Backup Policy

Default (automatic) backup policy:

• Files & folders stored in C:\Documents and Settings (or C:\Users for Windows Vista and Windows 7), other than files larger than 10 GB

Additional support through manual backup selection:

• External USB drives
• Files or directories outside the Documents & Settings folder*
  * Note, most financial applications like Peachtree or Quicken set up a default file path outside of Documents and Settings. These files must be manually selected for backup.

Carbonite Pro does not back up:

• System files or applications

Backup Administration

Administrators are able to use the Carbonite Pro dashboard to:

• Add users and other administrators to their account
• View the total storage summary and backup status for all users
• Learn of any account alerts that signal unusual backup activity
• Send users instructions for specific tasks like reinstalling Carbonite Pro
• Freeze backup activity for any user
• Prevent users from logging in to their accounts
• Delete users or specific computers
• Re-assign computers to new users

Administrators are never required to:

• Designate a storage cap for their account
• Assign individual storage quotas to individual users

Encryption Technologies

• Combination of Blowfish and DES III (Triple DES)
• SSL data transmission

Data Center Infrastructure

• RAID 6 technology
• Hardened, green data center facilities
• Proprietary monitoring software
• Secure firewall using technology from Juniper Networks

Please download our whitepaper on data security for more information